DELIVERY AND TITLE
All of our glass products are delivered via courier, when your order is dispatched we will email you the courier's tracking information and an estimated delivery day. If you would like to know where your order is when in transit, or when to expect it etc., please use the tracking information provided. We are unable to contact the courier on your behalf.
All goods shall be at the customers risk once unloaded from van.
Despite a delivery having been made, property and any goods shall not pass from the Company until the customer shall have paid the full price plus VAT and no other sums whatever shall be due from the customer to the Company.
DATES AND TIMES TERMS
All dates given for delivery of material and completion of work are estimates only. In respect of delivery of and completion of works, time shall not be of the essence. Completion dates may be extended resulting from adverse weather conditions, availability of site, delays by other contractors or other items outside the Company's control.
WASTED JOURNEY AND
DOWN TIME
To produce the best installation standards the site must have all the relevant grounds correctly completed before either an accurate site measurement can be made or an installation can begin. We have often been advised that the site is ready, only to find that the grounds are unfinished or in some cases not even started or the relevant information is not yet available. It is impossible to take accurate dimensions or install glass without the correct site conditions. Therefore if we are asked to attend site before the conditions are appropriate an additional standing charge of £ 250.00 ex vat will be made to cover the costs of our fitters wasted journey.